This Privacy Notice for Point Wireless Brokers (doing business as eSquared Communication Consulting) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at http://www.e2cc.com or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events.
Reading this Privacy Notice will help you understand our privacy policy. If you do not agree with our privacy policies and practices, please close the window. If you still have any questions or concerns, please contact us at info@e2cc.com.
Information We Collect
We may collect the following types of information depending on how you interact with us:
- Personal Information: Name, email address, phone number, mailing address, or other details you provide to us.
- Billing Information: Payment method, billing address, and related details for transactions.
- Account Information: Login credentials, order history, and support interactions.
- Usage Data: Information about how you use our Services, including IP address, browser type, pages visited, and device identifiers.
- Mobile Data: Device type, operating system, carrier information, and interactions with our mobile services.
We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
How We Use Your Information
We use your information to:
- Provide products and services you request
- Process orders and manage accounts
- Communicate with you about updates, promotions, and relevant content (you can opt out of marketing communications at any time)
- Improve our Services and develop new offerings
- Protect against fraud, unauthorized transactions, and security risks
We may use aggregated, anonymized data for analytics and operational improvements. This data does not personally identify you.
Sharing of Information
We do not sell your personal information to third parties. We may share your information:
- With software and hardware partners that help us deliver our Services
- When required by law, legal process, or government request
- In connection with a merger, acquisition, or sale of assets
Access and Choices
You may access, update, or delete your personal information by contacting us directly. You can manage marketing preferences by clicking the “unsubscribe” link in our emails or by replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send. Transactional and account-related communications cannot be opted out of.
Security
We use commercially reasonable measures to protect your personal information, including encryption (SSL), secure servers, and administrative safeguards. No method of electronic transmission over the Internet or information storage technology can be 100% secure, so we cannot guarantee absolute security.
Cookies and Similar Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt-out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
Mobile Terms
If you provide your phone number and opt-in to receive messages from us, we may send you SMS or MMS messages regarding eSquared services, updates, or events.
- Opt-Out: Reply “STOP” to any text message to stop receiving messages.
- Charges: We do not charge for text messages, but message and data rates may apply. Check with your mobile service provider for details.
- Information Collected: We may collect your phone number, carrier name, date, time, and content of your messages. This may be used to provide requested services or respond to inquiries.
- Delivery: Message delivery is dependent on your carrier and network conditions. We are not responsible for delayed or undelivered messages.
- No Sharing: We do not share mobile phone numbers or SMS data with third parties for marketing purposes.
International Users
Our servers are located in the United States. If you are accessing our Services from outside the United States, your information will be transferred to and processed in the United States. By using our Services, you acknowledge this transfer.
If you are located in the EU or UK, this section applies to you:
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
- We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about information on products and services
- Diagnose problems and/or prevent fraudulent activities
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you:
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
- For investigations and fraud detection and prevention.
- For business transactions provided certain conditions are met.
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
- If it was produced by an individual in the course of their employment, business, or profession, and the collection is consistent with the purposes for which the information was produced.
- If the collection is solely for journalistic, artistic, or literary purposes.
- If the information is publicly available and is specified by the regulations.
We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments.
External Links
Our Services may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies.
Changes to This Privacy Notice
We may update this Privacy Notice periodically. When changes are made, we will update the “Last Updated” date at the top of this page. Continued use of our Services after changes are posted indicates acceptance.
