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What Is Telecom Expense Management (TEM)?

January 15, 2023

Struggling to make sense of your telecom bills? If you use several telecom providers and are consistently surprised by what you’re paying each billing cycle, telecom expense management with eSquared can help. Here’s a look at what telecom expense management is and how it can save your company money. 

What Is Telecom Expense Management? 

Telecom expense management, or TEM, is a service that allows a company to monitor and manage its telecom expenses from a single dashboard. If you have significant telecom costs, TEM can help you understand your current telecom spend and how to plan for future expenses.  

Most TEM solutions integrate expenses from your company’s wireless plan, voice services, and data services. It can also include your on-site Ethernet and your cloud technology costs, such as cloud-based server expenses. If you use several different telecom services, TEM is an essential tool for understanding your telecom usage and controlling costs. 

What Are the Benefits of TEM? 

The primary benefit of using TEM is uncovering ways to save on your telecom bills. A TEM system collects data on your telecom service usage. Armed with this data, you can find opportunities to save money by eliminating underutilized services and correcting overcharges, discrepancies, and telecom contract violations. If you work with a TEM provider like eSquared, we can help you negotiate better terms with your telecom vendors.  

Two big benefits of a TEM system are controlling and forecasting telecom spending. TEM provides historical data on your telecom usage that you can use to plan future spending, even when costs fluctuate or a company’s billing practices change. You can also break down your spending by department to see exactly where your telecom dollars are going. This can help build more realistic telecom budgets for individual departments and optimize your telecom spend. 

Who Benefits from a Telecom Expense Management (TEM) System?

Many organizations pay far too much for their telecoms. Large and small companies across all industries are often overcharged by wireless carriers and cable, voice, and data vendors without even realizing it. Having someone to find and resolve these discrepancies and overages matters. Your company could benefit from a TEM system if...

  • You don’t have billing analysts on your team
  • Have a small accounting or IT team
  • Have high wireless, voice, and data costs
  • Your bills fluctuate or increase
  • You want one point of contact
  • You are tired of waiting on hold with carriers and telecom vendors
  • You don't have bandwidth to fight discrepancies and overages
  • You do not currently have someone verifying and optimizing your telecom expenses
  • You are setting up multiple offices or job sites
  • You have mobile offices or temporary job sites
  • You use a cloud-based ‘as a service’ model (SaaS, PaaS, IaaS, XaaS)
  • Your business uses mobile devices, laptops, internet, or data on a daily basis

Save 20% or More on your Telecom Expenses

Here’s the part you’ve been waiting for! By building relationships with all major carriers and telecom vendors, eSquared is able to provide unbiased solutions and we are always “in the know" about the latest cost-saving promotions.

Our telecom management services relieve burdens from your management and accounting team. We can call, set up, and manage your wireless, voice, data, and cable services on your behalf. We can negotiate contract lengths, terms, and agreements. Setting up at a temporary job site? No problem! We will manage shutting off or transferring your services to another location. Setting up multiple locations across the U.S? No sweat! We can manage all of your locations and still provide you one point of contact. You’ll always know who your representative is and how to directly contact them.

No more searching for quotes, waiting on hold, and dealing with multiple contracts. Not only that, but our expert billing analysts also meticulously inspect your telecom invoices, identify and rectify inefficiencies and overages, as well as provide you once consolidated invoice to pay. You can even receive monthly detailed reporting to help you allocate expenses to the correct project budgets.

eSquared has a reputation for saving our clients 20% or more on their telecom bills!

Outsource Your TEM Responsibilities 

Understanding all of your telecom expenses and scouring your bills for savings opportunities can take considerable time. That’s why many companies choose to outsource their telecom expense management to an experienced team like eSquared. At eSquared, our experts will work with you to identify all your telecom spend, scrutinize your bills, and uncover savings opportunities. We will also negotiate with your providers to bring down your costs. We provide continuous monitoring of your telecom expenses through our TEM dashboard so you always have a pulse on your telecom spend. 

If it’s time for you to get a handle on your telecom expenses, get in touch with eSquared today for expert advice and turnkey TEM solutions. We can help you understand your options and choose the tool that’s the right fit for your team and your operations.  

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